Summer Training Workshop

How often do staff approach a member/guest that is looking around the shop within one minute?

Data from mystery shopping the globe in June tells us it’s 55% of the time. We’d like to see that number rise.

59club’s Member Experience Summer Workshop

Imagine the golf shop selling more food and beverage

Imagine the F &B team selling a driver… you read that correctly. 

It might seem like a wild idea but, with our Member Experience Workshop your team will learn how to break down the silos while increasing revenues and satisfaction while taking your hospitality to new levels!

Teams will focus their time working through their own department as well as other areas of influence. The course is designed to perfect the skills of anyone who works in golf. It defines the key communication links between departments that create the ultimate seamless service.

Whether you are looking to define standards, educate and upskill new or existing team members, develop an understanding across all departments in the delivering of service excellence this Workshop will highlight learning for all.

Email our Director of Operations Paddy Kelly – for pricing and booking your workshop!